Agentic AI in Insurance: Hype, Reality, and What Actually Works

Ashish Panwar explores how Agentic AI is transforming insurance, from claims and underwriting to customer experience. The conversation covers why AI pilots struggle to scale, the shift from AI assistants to AI collaborators, and what insurers need to build AI-native enterprises. Watch the video to discover how insurers can move beyond experimentation and drive measurable business impact with Agentic AI.

About the Speaker

Ashish Panwar

Ashish Panwar brings extensive experience in technology leadership, enterprise transformation, and strategic delivery. He works closely with insurance businesses to explore AI-driven innovation across underwriting, claims, and customer experience. His focus is on translating emerging AI capabilities into practical solutions that deliver measurable business outcomes.

Ashish Panwar

Head of AI, TO THE NEW